Our policies

Walk in any day we are open, or book a time online. Booked clients keep their time: your technician starts when you arrive, ahead of the walk-in line. We take no deposit for ordinary services.

Give a name and a phone number at the counter and we seat you at the next open table. The line closes 30 minutes before we do, and the counter can tell you about how long the wait is.

Please tell us at least two hours before your time if you cannot come. Up to ten minutes late is fine; after that we may shorten your service or move you to the next opening.

A missed time is a chair another client could have had. After a missed appointment we ask that your next visit be a walk-in, and a call or text puts you back on the book.

Children are welcome with an adult beside them. Kids' manicures are for ages 4 to 12. One guest may sit with you at a table, and other young children stay seated with an adult.

Tell us if you have reacted to a nail product, or if you have a cut or an infection on your hands or feet. We may ask you to see your doctor first and will gladly rebook you. No patch test is needed.

If you have diabetes, a wound on your foot or an infection on a hand or foot, check with your doctor before a manicure or pedicure. We will rebook you for when you are ready.

Tell us within a week and we will look at it with you. If your nails were done elsewhere, book removal first, and please do not pull off gel or acrylic yourself.

Tips are welcome and never expected. Leave one at the counter or when you book, and say who it is for.